Server restart forever loading

Technical Issue Reporting
#12

the server is working now

#13

@cryptokid I’ve been having the same issue with my server, restarted it yesterday and it’s been stuck hanging since then

https://wlmdiwltkq80.usemoralis.com:2053/server

1 Like
#14

the server works now

1 Like
#15

Awesome, thank you!!

#16

Hello, @cryptokid , I’ve been having the same problem with my server:
https://6wsdvcunn24z.usemoralis.com:2053/server

A question, beforehand. How can I restart my sv from my side in order not to bother Moralis?

#17

the server seems to work now, I didn’t do anything this time

you can try to move to self hosting:

#18

Hi @cryptokid! I just have a question. The self-host server also has the Dapp URL and the Application ID? It’s to be sure that I could keep working in Unity with my own server.

#19

yes, you can use that with a self hosted server too, the dapp url and application id comes from parse server

#20

Having the same problem, my server url https://2nlnyiqavans.usemoralis.com:2053/server

#21

it seems to be related to sendgrid module in this particular case

you can try to self host a parse server where you have full control

#22

Yes, it seems the template idea was wrong. at the end it had “0” instead of 0. Can that be fixed. We’re not yet ready to selfhost immediately

#23

can you try to change that template name?

#24

It seems settings are currently disabled

Web capture_22-11-2022_143238_admin.moralis.io
Web capture_22-11-2022_143238_admin.moralis.io1652×714 80.5 KB

As the server loads.

#25

can you try to see if you can create a new server in that account? not sure if it works, after that you could see what is the request to update that template name on a different server

#26

Yes, creating a new server works but I can see the request for the template update. Could you remove the sendgrid email template Id it may be the one causing the problem.

#27

I mean, you change the template id in the new server, just to see what request is done in the network tab when you change that template id, and after that you make a similar request with postman to change the template id for the original server

#28

Ok, I just changed the ID in the new server. And it worked. How do I make a request to change the template ID with postman is there some info about an API which can allow me to do this?

#29

you can look in network tab to see how that request looked like when it worked, and you change there the server id probably, there isn’t an api for that

we can also change it, but it may take longer

#30

Where would I find the network tab. I see a networks tab but that has no console.

#31

I mean, in the browser, there is a network tab similar to the console tab