web3API getNFTs method return incorrect result

Technical Issue Reporting
#1

when I call the getNFTs method to retrieve the NFTs for an account, I get incorrect results (it seems that the last transaction was not synced with your database).

Polygonscan state:

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image2106×1080 123 KB

getNFTs call:

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image1532×244 67.9 KB

gerNFTs response:

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image1906×570 165 KB

As you can see, the token with id 32 appears in polygonscan, but not in the getNFTs response.

Example data:

  • Network: Polygon
  • NFT contract: 0x3e0ab8d47c7d89b95cf4b8a81ae92dcd0de1efd2
  • Example affected wallet: 0x42951195ff9f592a504814d1e9a73f52b34e689c
  • Example affected token id: 32

Can you help me, please?

#2

can you try again now to see if it still replicates?

#3

Yes now, thank you. What was the problem? I’m asking because I detected the error testing my DAPP, but when I open it to the public, I want to be sure that this doesn’t happen, and if it does, implement some mechanism to identify it.

Thank you very much

#4

it was an internal issue on our side, if you get similar issues in the future you can report them here

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