Using useMoralis() to authenticate, randomly one in 10 users cannot authenticate

Moralis General
#1

Having a weird issue where 90% of users are fine authenticating using the code below, but it doesn’t work 1 in 10 tries (roughly, it is seemingly random so far, and i cannot pin down why – browsers and devices are more or less consistent. When it doesn’t work it adds the following a bunch of times into the Users table of Moralis’ backend (undefined many times over, one undefined row for each time a user tries to authenticate)…

Screen Shot 2022-07-31 at 3.42.40 PM
Screen Shot 2022-07-31 at 3.42.40 PM2254×956 304 KB

Code being used for auth below:

const { isWeb3Enabled, enableWeb3, isAuthenticated, isWeb3EnableLoading } =
    useMoralis();

  useEffect(() => {
    const connectorId = window.localStorage.getItem("connectorId");
    if (!isAuthenticated && !isWeb3Enabled && !isWeb3EnableLoading) {
      enableWeb3({ provider: connectorId });
    }
    // eslint-disable-next-line react-hooks/exhaustive-deps
  }, [isAuthenticated, isWeb3Enabled]);
#2

I don’t see the authentication part in that code

for the users that it fails, it fails consistently, or sometimes it fails and sometimes it works for same users?

#3

It fails all the time for the same user(s). The authentication is done via the boilerplate code i believe (inside useMoralis() where it then shows the user the modal below)…

Screen Shot 2022-07-31 at 5.30.39 PM
Screen Shot 2022-07-31 at 5.30.39 PM1216×1144 57.2 KB

#4

maybe it is an issue with those users in particular, if you could check in network tab for errors, or in server logs for logs

#5

If you are using this then, you need to set props moralisAuth={true} for the WalletModal component from web3uikit to authenticate with the Moralis server using authenticate function, otherwise it just connects you with Metamask with enableWeb3 function under the hood

#6

@YosephKS the folks it is failing for are using metamask to begin with, does that make a difference with your suggestion above?

Here’s a video in real-time with it failing for someone – https://www.loom.com/share/fb40fe875be342f3993737d7517adb91

#7

when it is failing, any error in the network tab?