useNFTBalances Issue

Technical Issue Reporting
#21

We started to fix the testnets too. It could take some time.

1 Like
#22

Thanks! I think I am seeing the same issue on Polygon Mainnet.
This contract is not synced as far as I can tell : 0x8EC82fa314DB771bedb0EFa70300be44c6818108

I tried the https://admin.moralis.io/web3Api as well.
Happy to try things to help debug if helpful.

#23

I have the same problems with react hook useNFTBalances() as well as with Moralis.Web3API.token.getAllTokenIds(options)

#24

We are working to fix a problem now.

#25

could you tell approximately how long it will take?

#26

Can you check if it is better now?

#27

It still doesn’t work

#28

2 days already still not working :cry:

#29

I think I still see the same problem
For example:

https://deep-index.moralis.io/api/v2/nft/0x8EC82fa314DB771bedb0EFa70300be44c6818108/metadata?chain=polygon

get me this

{
  "message": "No metadata found! Try again later"
}
#30

yes, it seems to be the same problem here too

1 Like
#31

Will it be possible to fix it in the near future?

#32

on what chain are you interested in particular? some chains work better now.

#33

i’m testing now on rinkeby

#34

which networks are better to use now while you fix the rest?

#35

A user said that it worked on rinkeby and mumbai.

#36

Well, it doesn’t work for me on Rinkeby. Might try to test Mumbai

#37

I think I still have issues on Polygon Main

#38

now we think that it should be fixed soon

#39

YES! Polygon Main net is back up!

1 Like
#40

Nice, mumbai testnet worked