URGENT: Got a mail to pay for invoice but cant see it

Moralis General
#1

Hi,

i got a lot of mails saying that i need to pay for an invoice and that i can do it in the dashboard.
I dont see an invoice on the dashboard, also the card is still valid. I updated it now and still cant do anything.

Since we are on a custom plan i also cant just do anything in the dashboardā€¦

Our services is down because of this as far as i can seeā€¦hope you can help us

#2

We get this in the logs:
SYNC WALLETS: 401 Unauthorized: [{ā€œmessageā€:ā€œAPI KEY is currently blockedā€}]

#3

Same for the endpoint to get membership

#4

ok and the link in the mail is this one:
https://admin.moralis.io/api

but gets redirected to: https://admin.moralis.io/servers

not sure if might help analyse

#5

@thealexsachs Discord DMs :raised_hands:

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