Unable to see the latest NFT data in the Index on polygon

Chain: Polygon
ContractID: 0x94683E532AA9e5b47EF86bBb2D43b768C76c6C19

NFTs have been minted more than 18 hours ago.

Using the API: ```
curl -X ‘GET’
https://deep-index.moralis.io/api/v2/nft/0x94683E532AA9e5b47EF86bBb2D43b768C76c6C19?chain=polygon&format=decimal
-H ‘accept: application/json’
-H ‘X-API-Key: <>’

Shows 5 NFTs, though 7 have been minted. I have tried to push refresh multiple times using curl -X ‘PUT’
https://deep-index.moralis.io/api/v2/nft/0x94683E532AA9e5b47EF86bBb2D43b768C76c6C19/sync?chain=polygon
-H ‘accept: /
-H ‘X-API-Key: <>’

And still no luck, any pointers welcome.

I will take a look, it may be a problem on Moralis side

They may sync now - I can now see tokenId 2. You can check sync times in the data returned. I still cannot see tokenID3. However, Moralis is not syncing automatically, and also is not allowing us to call a sync and update the index. Not sure if I am missing something here.

it looks like we have a backlog now on polygon with processing the new transactions

Is there a service availability dashboard or something to show what are the current open issues and what is the ETA?

we don’t have this level of info available now
we have status.moralis.io but it doesn’t have everything

Is there an update on this issue?

we are working on fixing it

ANy updates on this one?

1 Like

the problem should be fixed now, there should be no backlog at this moment