we have setted up a reporting tool for our own DEX. The Reporting tool which is working through the Moralis database . The Problem is that moralis database is not syncing correctly, there has to be a problem or an issue from moralis.
For example i want to show in my reporting tool the top sellers. But even if i sold the tokens 20 hours ago it doesnt show up in your database. So i am not able to fetch this data. In the attached screenshot you can the blocktime stamp which is synchronising wrong or not on time. The Synchronisation from this data was done manually by us, by removing every single entered contract address and adding them again. After removing and entering the addresses i got immediately 30k+ transaction to the moralis database. This means that the moralis database is not syncing by itself correctly.
Would a Premium support solve our problem? We have already subscribed the 40$ plan and moralis is not even delivering the data we are paying for.
Would a 200$ Plan solve our problem?