Subject: Error when accessing Moralis API with Unity

#1

Dear Moralis support team,

I am encountering an error when attempting to access the Moralis API. Specifically, I am receiving the following error message: “Protocol Error: HTTP/1.1 500 Internal Server Error.”

This error occurs when I try to connect my mobile wallet from Unity by scanning the QR code. The error persists even after double-checking my API request and ensuring that it is properly formatted and includes all the required parameters.

Could you please provide assistance with resolving this issue? I would greatly appreciate any guidance or advice you can provide. If you require any additional information or details, please let me know and I will be happy to provide them.

Thank you for your help and support.

Best regards,

the Exact error I am getting is

Protocol Error: HTTP/1.1 500 Internal Server Error
UnityEngine.Debug:LogError (object)
MoralisWeb3AuthService/d__7:MoveNext () (at Assets/Scripts/MoralisWeb3AuthService.cs:82)
UnityEngine.SetupCoroutine:InvokeMoveNext (System.Collections.IEnumerator,intptr)

#2

Can you provide more info about what request is made and to what api endpoint and maybe with what parameters?

#3

Yes I am only following this documentation trying to retrieve the native balance from an NFT

#4

I wil say it works from my local environment

#5

what are you using as backend? who is returning that 500 error?

what is the difference compared to your local environment?

#6

I’m using unity that is what is returning the error I follow step by step in the article I deploy from visual studio code using cloud build and when I scan the QR code I get that error

#7

Only difference is unity and google hosting from my local environment but I’m not sure why I’m getting a 500 error following the article

#8

Ok I figured out that the UNITY SDK IS DEPRECIATED AND NO LONGER SUPPORTED.

#9

i getting the same error protocol error 500. what you mean unity sdk depreciated??