[SOLVED] Unable to get proper NFT Balances through Native APIs of Moralis

Moralis General
#1

Code Looks like this

const {
    getNFTBalances,
    data,
    isFetching,
    isLoading,
  } = useNFTBalances();

useEffect(() => {
    if (address) {
      getNFTBalances({params: {address: address}});
      console.log(data)
    };
    // eslint-disable-next-line react-hooks/exhaustive-deps
  }, [address]);

The results are zero even though NFT exists and can be seen in polyscan

#2

does it work directly in docs page?

#3

I think I’m having the same problem, where since yesterday none of the NFTs I mint are synced and returned when I call the API. I tried calling the API directly from the docs numerous time and I get the same result. And its not only with the getNFTBalances endpoint. Calling getTokenIdMetadata directly also doesn’t return any metadata even though I can clearly see them on polyscan(Using Mumbai Testnet). Waiting doesn’t help. The NFT’s are not visible even after hours. The endpoints just return {"code":141,"error":"No metadata found! Try again later"}. It seems like the endpoints are very out of sync.

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#4

It looks like the same issue as in another thread. On what chain it happens?

#5

Polygon mumbai testnet

#6

also this issue is with moralis v1

#7

Can you give an exact example that doesn’t work?

#8

As I have given the code above in the topic, I am trying to get NFT balances of a particular address on polygon mumbai testnet. The result of that is empty. Although we can see the NFTs on polyscan

#9

I understand that it doesn’t work. It could help an example of nft that it is missing.

#10

In my case all the NFTs are not showing up for new accounts on my application, but for older accounts it is showing existing NFTs but not showing the newly minted NFTs

#11

This happens also today? For new minted nfts to not show? I mean for new minted nfts today.

#12

This issue is persistant from past 2 days for me

#13

Tried today as well issue remained the same for me

#14

Can you send an example of contract form today that doesn’t work?

#15

Here is the minting transaction

Wallet -

NFT Contract

#16

thanks, that should be enough, we will have to check

1 Like
#17

Any progress on this issue?

#18

It should be fixed now. You can try to run syncNFTContract if it is still not working.

1 Like
#19

This has been resolved thank you

1 Like