I subscribed to PRO plan, but the server still goes to sleep.
Currently, there is no problem because I woke up the server,
but it would be very inconvenient if this problem was repeated without me knowing.
this happened only once recently?
It happened once after the first payment.
it looks like the account associated with that server is a free account
Do I have to delete and recreate the server?
I am currently inquiring with the customer service center,
but they said that the account is not a pro plan,
so I took a screenshot of the account status and sent it to them.
this will be handled by customer service support, you don’t have to delete the server
@cryptokid Even after buying Business plan, will we still have issue of server sleeping?
If this happens we can have some business loss.
You can upgrade the server in order to not be a sleeping server. You can send an email to [email protected] if you want to upgrade the server.