[solved] MoralisError [Moralis SDK Core Error]: [C0006] Request failed: timeout of 20000ms exceeded

Technical Issue Reporting
#1

I was following a tutorial on Moralis about building a web3 version of PayPal (https://youtu.be/IwfIxAJiNiw). And I run into this error when trying to get the user balance.

I run into this error before when getting the name of the user but it went away after retrying the same request. So I think it could be an issue on Moralis’ side.

Here is where I think the error is coming from:

app.get("/getNameAndBalance", async (req, res) => {
  const { userAddress } = req.query;
  const response = await Moralis.EvmApi.utils.runContractFunction({
    chain: "0x13881",
    address: "0x0dc3eeb267e3fB875c49a2D137779f4574855d01",
    functionName: "getName",
    abi: ABI,
    params: { _user: userAddress },
  });

  const jsonResponseName = response.raw;

  const secondResponse = await Moralis.EvmApi.balance.getNativeBalance({
    chain: "0x13881",
    address: userAddress,
  });

  const jsonResponseBal = (secondResponse.raw.balance / 1e18).toFixed(2);

  const thirdResponse = await Moralis.EvmApi.token.getTokenPrice({
    address: "0x7D1AfA7B718fb89edB30A3aBc0Cfc608AaCfeBB0",
  });

  const jsonResponseDollars = (
    thirdResponse.raw.usdPrice * jsonResponseBal
  ).toFixed(2);

  const jsonResponse = {
    name: jsonResponseName,
    balance: jsonResponseBal,
    dollars: jsonResponseDollarsm,
  };

  return res.status(200).json({ jsonResponse });
});

Here is the error:

/Users/fiat/Developer/learn-solidity/payPalStarter/backend/node_modules/@moralisweb3/common-core/lib/cjs/index.cjs:1217
        return new CoreError({
               ^

MoralisError [Moralis SDK Core Error]: [C0006] Request failed: timeout of 20000ms exceeded
    at RequestController.makeError (/Users/fiat/Developer/learn-solidity/payPalStarter/backend/node_modules/@moralisweb3/common-core/lib/cjs/index.cjs:1217:16)
    at RequestController.<anonymous> (/Users/fiat/Developer/learn-solidity/payPalStarter/backend/node_modules/@moralisweb3/common-core/lib/cjs/index.cjs:1187:38)
    at step (/Users/fiat/Developer/learn-solidity/payPalStarter/backend/node_modules/@moralisweb3/common-core/lib/cjs/index.cjs:81:23)
    at Object.throw (/Users/fiat/Developer/learn-solidity/payPalStarter/backend/node_modules/@moralisweb3/common-core/lib/cjs/index.cjs:62:53)
    at rejected (/Users/fiat/Developer/learn-solidity/payPalStarter/backend/node_modules/@moralisweb3/common-core/lib/cjs/index.cjs:53:65) {
  isMoralisError: true,
  code: 'C0006',
  details: undefined,
  [cause]: AxiosError: timeout of 20000ms exceeded
      at RedirectableRequest.handleRequestTimeout (/Users/fiat/Developer/learn-solidity/payPalStarter/backend/node_modules/axios/dist/node/axios.cjs:3010:16)
      at RedirectableRequest.emit (node:events:513:28)
      at Timeout.<anonymous> (/Users/fiat/Developer/learn-solidity/payPalStarter/backend/node_modules/follow-redirects/index.js:169:12)
      at listOnTimeout (node:internal/timers:564:17)
      at process.processTimers (node:internal/timers:507:7)

Any help is appreciated.

#2

you get this error every time?

you shouldn’t get this error as the timeout for the api should be 15 seconds

#3

I get this error every time. And yes the timeout is 20 seconds instead of 15 seconds.

#4

I mean that the api timeout will be 15 seconds. Can you check if there is something blocking the connection like a firewall?

#5

I changed the network I was connected to and it worked. Thanks

#6

But I’m still getting an error when trying to get the USD price of MATIC.

'No pools found with enough liquidity, to calculate the price'
#7

what parameter are you using to get that price?

#8

It’s solved now. I was using the wrong address for the MATIC token

Thanks for the help

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