[SOLVED] Moralis instance stuck on loading

acorredor · September 26, 2021, 5:46am

The hard reset button doesn’t seem to do anything. My server URL is https://5u8n8rdvslt1.moralisweb3.com:2053/server

I don’t really want to start over with all my setup.

Thanks in advance.

malik · September 10, 2021, 4:35am

Can you also provide screenshots so that I can forward them to the developers and understand how it’s stuck?

Thanks.

cryptokid · September 10, 2021, 5:16am

You can also try to refresh the webpage.

acorredor · September 10, 2021, 12:49pm

@cryptokid refreshing doesn’t help at all.

@malik here’s the screenshot:

cryptokid · September 10, 2021, 1:35pm

The problem was identified, it should be fixed soon.

acorredor · September 10, 2021, 1:47pm

Thanks! What was the issue?

cryptokid · September 10, 2021, 1:48pm

Something related to invalid email settings that were added.

acorredor · September 10, 2021, 2:01pm

That was one my guesses…I did try to add an email format that included the from name along with the email (ala nodemailer), thinking it might work. I wasn’t expecting the server to stall if it didn’t though

Is there any way to specify the name that will show up besides the from email? Example: Company Name [email protected] ?

Thanks for looking into it.

acorredor · September 10, 2021, 9:58pm

@cryptokid our server intsance is still stuck. Is there any way to forcefully get it back to normal?

cryptokid · September 14, 2021, 5:55am

Do you still have problems with that instance?

acorredor · September 25, 2021, 10:44pm

It’s good now. Thanks!

brondo · January 27, 2022, 10:20am

Got the same problem. Server Creation Stuck.
Try to create ne local server - cpu load 97% without doing anything.
Tried to change setting on allready created server - stuck without any message.
Tried to refresh. Nthing happens.