[SOLVED] Moralis Data Sync Not working

Technical Issue Reporting
#1

I created a Moralis Server and a Demo contract to test Moralis Api - we are investigating the possibility of using Moralis on our Company.

However it seems its not syncing data correctly.

While viewing the data in dashboards i can see the NFT transactions:

Screenshot 2022-03-15 at 09.34.50
Screenshot 2022-03-15 at 09.34.503361×824 398 KB

However when calling Moralis API for that wallet im getting 0 owned NFT’s for that account. That account is showing in Moralis dashboard as having NFT’s transferred to it.

Screenshot 2022-03-15 at 09.49.01
Screenshot 2022-03-15 at 09.49.012596×1107 197 KB

Should not those NFT’s owned be showing in this request ?

Is something being missed ?

#2

it is the same chain used in both cases?

#3

Yup, im using Polygon Testnet (Mumbai). I can double check, ive checked the api param “chain” and the contract itself.

Also checked the sync configuration:

Screenshot 2022-03-15 at 10.04.53
Screenshot 2022-03-15 at 10.04.531704×1754 234 KB

Also checked the contract itself

Screenshot 2022-03-15 at 10.06.59
Screenshot 2022-03-15 at 10.06.593219×1461 444 KB

#4

that sync configuration will not work with that topic that also contains that event at the beginning

what is that address that should have NFTs? like, can you paste it?

#5

Sure, This is the account:

0x7Ac410F4E36873022b57821D7a8EB3D7513C045a

This is the contract:

0x31aC66CeE4b25b313829Fa67e380Ec64b7Cfdf9f

Really apreciate all the help.

Note, why is the sync won’t work on that topic ? Is it because the event keyword ? Ill remove it.

#6

Btw the event hook seems to be working even with the event keyword there.

Screenshot 2022-03-15 at 11.50.11
Screenshot 2022-03-15 at 11.50.113415×1683 400 KB

#7

problem fixed now, for a new smart contract you need to sync first that smart contract in order to make it work

I used getTokenIdMetadata this time to force that sync:
https://docs.moralis.io/moralis-server/web3-sdk/token#gettokenidmetadata

#8

I understood it was in sync because i could see those transactions on the dashboard.

Im still not getting the NFT’s when calling the web3api

https://deep-index.moralis.io/api/v2/nft/0x7Ac410F4E36873022b57821D7a8EB3D7513C045a?chain=mumbai&format=decimal

returns

{
  "total": 0,
  "page": 0,
  "page_size": 500,
  "cursor": "",
  "result": []
}

However NFT shows in the Dashboards.

I synced by calling the sync endpoint:

https://deep-index.moralis.io/api/v2/nft/0x31aC66CeE4b25b313829Fa67e380Ec64b7Cfdf9f/sync?chain=mumbai
#9

for me it works:

https://deep-index.moralis.io/api/v2/0x7Ac410F4E36873022b57821D7a8EB3D7513C045a/nft?chain=mumbai&format=decimal

=>

{
  "total": 2,
  "page": 0,
  "page_size": 500,
  "cursor": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJ3aGVyZSI6eyJvd25lcl9vZiI6IjB4N2FjNDEwZjRlMzY4NzMwMjJiNTc4MjFkN2E4ZWIzZDc1MTNjMDQ1YSJ9LCJsaW1pdCI6NTAwLCJvZmZzZXQiOjUwMCwib3JkZXIiOltbInRyYW5zZmVyX2luZGV4IiwiREVTQyJdXSwicGFnZSI6MSwia2V5IjoiMjU1MjI3NDQuMzcuMTkzLjAiLCJpYXQiOjE2NDczNDgyMDV9.lLjVGgVe2DqFvvU_-GOSZcVDfGdKFM_q8EZ162Aj-Kk",
  "result": [
    {
      "token_address": "0x31ac66cee4b25b313829fa67e380ec64b7cfdf9f",
      "token_id": "2",
      "block_number_minted": "25522818",
      "owner_of": "0x7ac410f4e36873022b57821d7a8eb3d7513c045a",
      "block_number": "25522818",
      "amount": "1",
#10

That does work, should not the nft endpoint also works ?

Maybe it’s a problem with that specific endpoint or perhaps im using it wrong ?

#11

Your query is different from the API website it seems

In the website we see

https://deep-index.moralis.io/api/v2/nft/<account>

But your query is

https://deep-index.moralis.io/api/v2/<account>/nft/

Maybe that’s what was causing the issue ?

#12

Ok now i got it, account/nft is a wallet api where nft/account is a contract api :smiley:

A bit confusing, but i got it. Thanks for all the attention !