[SOLVED] Direcct Access Troubleshooting

Technical Issue Reporting
#1

Hey Guys im trying to go over the direct access from your moralis documentation but when i run the file i get.

Exception has occurred: ServerSelectionTimeoutError
<ip_config>:<mongo_port>: connection closed, Timeout: 30s, Topology Description: <TopologyDescription id: 626ac52cbe0360ed560b8380, topology_type: Unknown, servers: [<ServerDescription (’<ip_address>’, <mongo_port>) server_type: Unknown, rtt: None, error=AutoReconnect(’<ip_address>: connection closed’)>]>
File “/home/wizardofoz/mongodb_python/main.py”, line 24, in
pprint.pprint(user_table.find_one())

i installed pymongo, im on Linux Ubuntu 20.04.4 LTS
and my python version is python3 3.8.10

#2

try to add your IP to the list of whitelisted IPs, try again if you did that once

#3

done it 2 times actually but il try again.

#4

Same errors and verified table names on my end.

#5

how did you check/get your public IP?

that script from documentation should work only by modifying the IP and port

#6

ip address show - linux

#7

I usually search on google to find out what is my public IP address

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#8

I Googled my ip address and gave me a diff value from the one using the ip address command

This solved the issue

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