Server down and 100% CPU

I’m not sure if this is a technical issue or an account issue to do with the new pricing policies. But our production (and our testnet) Moralis server has bricked. Status reports are null and the dashboard link times out. “View Details” operates as normal. I was also able to hit the upgrade version and restart button and that seemed to do something…but returned to this state. I was able to add the new covalent plug-in to it this morning. But all API calls to it fail. I’ve a scratch server that’s fine…but complaining it’s at “capacity” somehow, having not even been used for anything beyond a friendly “hello world”, perhaps still processing the Covalent plug-in add?

Please advise…soon. My dev team’s dead in the water w/o a healthy Moralis server.

Screen Shot 2021-12-13 at 8.32.10 AM

We are going to need the server subdomain for those servers

I sent those to you via 1:1 messaging. I did not want to air those in public.

can you check now those two servers?

Testnet server looks good. Mainnet server still has a 100% CPU. Is it still processing something?

Refresh and everything’s back to normal. Thanks!

…um…how often does this sort of thing happen? And what was the problem?