[RESOVLED] Server not responding after restore from sleep

Technical Issue Reporting
#1

Summary

Server url: bfcon42b1yfk.usemoralis.com

After pressing the ā€œRestoreā€ button to wake up my server itā€™s no longer responding to API requests. I tried forcing a server restart like this thread but it didnā€™t resolve the issue.

Steps to reproduce

  1. Create a new dapp
  2. Donā€™t log into Moralis admin dashboard for several days until the dapp has been ā€œarchivedā€
  3. Log in and press the ā€œRestoreā€ button on the dapp

Current Behaviour

The dapp is no longer responding to API requests

Expected Behaviour

The dapp should be fully restored to working order

Screenshots

In Moralis Dashboard on the /networks page

image
image1150Ɨ758 82.1 KB

In my backend API (NestJs):

image
image975Ɨ687 57.1 KB

#2

Do you still have issues now? Sometimes when a server is restored it can take up to an hour to be resolved because of dns caching

The server seems to be working now.

1 Like
#3

Working nowā€¦ Iā€™d suggest including the notice about the DNS in the UI when the server is restored.