Problem with metadata retrieval

#1

I find problems with the recovery of metadata via moralis with the “getContractNFTs” function, some NFTs have the “token_uri” and “metadata” keys NULL, everything works fine a few days ago but since yesterday there is a problem with moralis, moreover I tested on other sdks and everything works fine

#2

Capture d’écran 2023-02-10 105942

#3

On what chain does it happen m?

#4

i work on mumbai channel

#5

You can try to use resync Metadata endpoint, we had a issue yesterday with metadata sync, it could be related

#6

when I try to reload the metadata or the URI I get this message “{
“status”: “The metadata could not be updated! Try again later”
}”

#7

it’s good it works, but so I should synchronize each mint nft by nft?

#8

We will reprocess the data form yesterday

#9

When do you think it will be resolved?

#10

Hopefully today it should be fixed for yesterday

#11

thank you for your answer, could you answer my ticket "Function searchNFTs "