I guess the pending tx tables are updated once the transactions have a certain amount of confirmations. Ganache only creates new blocks when new transactions are sent, so the latest transactions might be stuck in the pending tx tables, once a user does not send any new transactions for a while.
The issue can be fixed on the user side by using the -b X flag with ganache-cli to create new blocks every X seconds. I think the dev team should look into this nonetheless.
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Yes new blocks are needed to confirm tx