NFT owners not syncing

Technical Issue Reporting
#1

Hi, seems there is a problem my dapp or maybe the moralis server. The ntf owners on polygon and rinkbey are not syncing properly since yesterday (before everything was working as expected). I tried creating a new server but the problem still happening. My server URL is https://s1khsypo3zhj.moralishost.com:2053/server. Btw, I traveled from Europe to Asia before the issue but i asume that not might be the problemā€¦

Thanks in advance.
Hugo

#2

I have (or rather had) the same issue. I found that updating the server version worked.

#3

I already updated the server or even migrating to a new one but the problem still happeningā€¦ Thanks for you response keyoke :slight_smile:

#4

Oh no, sorry to hear that :(. If I think of anything Iā€™ll let you know.

#5

There was a problem with that sync of NFT owners, it should have been fixed ~8hours ago. If you check again now you are still having sync problems?

1 Like
#6

Thanks @cryptokid, synch seems to work, thanks. But Iā€™m struggling to find a way to get it to ā€˜catch upā€™ on the missed items. Have tried adding a watch for the address and also calling it myself in a cloud function (const results = await Moralis.Cloud.run(ā€œwatchBscAddressā€, {address: ā€œ0xā€¦ā€})) but nothing seems to want to populate the missed items. . .

#7

Oh, found a way, this works: const results = await Moralis.Cloud.run("watchBscAddress", {address: "address goes here", "sync_historical": true})

1 Like
#8

Hello i am founder WSPP
me too after update
the BscNFTOwner and BscBalance is not syncronize
please help me cause we will launching our NFT marketplace on Next months
this is my server https://3dabpn2eopkd.bigmoralis.com:2083/apps/moralisDashboard/browser/BscBalance