NFT Metadata Sync on Polygon Mainnet

Moralis General
#1

I am developing a NFT Market-place type application , which makes use of Moralis NFT-API . The development and testing of the app was done on mumbai-testnet(app made use of moralis Mumbai server) . The testing of pre-prod was suppose to be done on mainnet . However on polygon mainnet , Moralis DB is taking a larger time to sync and compared to testnet (around 10-15 minutes)

I am willing to subscribe to paid moralis service if using it would solve the NFT Metadata sync issue.

Can anyone please confirm that if i were to use the paid version , this particular issue will not occur ? .
Thank you

#2

hi, in particular there is a delay now on polygon because of a backlog of transactions that we have to process

this problem doesn’t depend on the paid/free version, it is a temporary problem that we have to fix now with polygon in particular, in case that this is the reason of the delay that you see now for that metadata sync

#3

OK . I understand . Thank you for replying so promptly .
May I know how long will it take for Moralis team to resolve this particular issue .?

(P.S : Absolutely looove the work you guys are doing !!! )

#4

we don’t know exactly when we fix it, it shouldn’t take days