You could create a service such as https://status.moralis.io. You can run a service like Cachet or Statping and display the live status of Moralis services. Forum, API status, Speedy Nodes status, Service status by Region (since you said you already load-balance your services). With a bit of work, you could also implement Speedy Nodes load displaying.
example:
https://status.miraiverse.com/ (made for a client of mine) [Cachet]
https://panel.barberescu.ro (unmantained one) [Statping]
People can also know if the errors on their queries are from their code or from the service being down.
They’re both open source and used by very large companies.