GetNFTs not returning metadata and Uri

Hello, I’m using this function

const options = {
    chain: "polygon",
    address: "0x75e3e9c92162e62000425c98769965a76c2e387a",
  const polygonNFTs = await Web3Api.account.getNFTs(options);

and since 3 or 4 days this function is not returning randomly some metadata or token_uri. Something has changed this last days? I’ve tried to resync but without success and up to the last week we were working normally. We can see the metadata in our pinata ipfs and in remix, so it’s loaded.

Thanks for your time.

can you give more exact info?

what is not working as expected?