ERC20 balance not synced

Technical Issue Reporting
#1

Hi!
Iā€™m having a problem retrieving the ERC20 balance from an address in ethereum with the EVM API.

The wallet has UXD balance, but the response is empty when I call the endpoint.

curl --request GET \
     --url 'https://deep-index.moralis.io/api/v2.2/0xc145b5017ef908E3fF75171eB024c7848B56A0aF/erc20?chain=eth' \
     --header 'accept: application/json' \
     --header 'X-API-Key: YOUR_API_KEY'

Is there any reason why this happens?

Thanks in advance.

#2

It seems the problem is that wallet address because I retrieved the balance for another address and the response is correct.

curl --request GET \
     --url 'https://deep-index.moralis.io/api/v2.2/0x7e207afd74c8a84417431c82b98cd1dcef895d45/erc20?chain=eth' \
     --header 'accept: application/json' \
     --header 'X-API-Key: YOUR_API_KEY'

Captura de pantalla 2025-02-20 a la(s) 12.49.54 p. m.
Captura de pantalla 2025-02-20 a la(s) 12.49.54 p. m.880Ɨ641 63 KB

#3

Hi, @lucholeves We have a known issue related to missing token balance but if you use the token_addresses param values in API requests you get the data.
We are currently working on a fix for this. Hoping it will be released soon.