API calls very Slow

Technical Issue Reporting
#1

HI all,

why when call API REST response is very slow ? For example : etc balance or bsc balance i have response in 7/10 seconds.

Thanks for help
Marco

2 Likes
#2

yeah man its too slow. I feel like crying lol

#3

which chain btw
BSC?

#4

BSC and ETH, same problem…

1 Like
#5

so its Moralis issue and not a particular chain

#6

Team Moralis, please look into this :cry:

#7

Yes, it’s Moralis problem. How i can speedy API request ?
Question for Staff

1 Like
#8

Hi @minisatoshi @keecoin

We know about this problem and already working on solving it

#9

can I think this is a problem that will be solved shortly?

#10

also noticed it on Matic chain

#11

We don’t know exactly how fast will get fixed

#12

We are on it, hope to fix asap

#13

do you still have this issue?

1 Like
#14

yep, i do. Now its even slower it seems than earlier.

#15

ok will be fixed soon

1 Like
#16

@Shine please try

we are growing so fast, trying to keep up with scaling
sorry for disruption

#17

Yep, facing the same issue across all users on my app right now -

Screenshot 2021-11-16 at 9.08.06 PM
Screenshot 2021-11-16 at 9.08.06 PM2534×350 41 KB

Hoping for a quick & easy resolution for the issue! :slight_smile:

#18

Exactly the same issue here :frowning:

#19

which call? please post the request

#20

getNativeBalance, that is the method that I am using, sometimes works, sometimes don’t