500 Internal Server Error for get verbose transaction

Technical Issue Reporting
#1

Hello,
I am making get verbose transaction request using the sdk, it work for 10-20 request and than start saying status code 500, intenral error within Moralis. URGENT. my users need it, i cant relay on you anymore!

#2

the you get that 500 error it takes close to 15 seconds? if it takes 15 seconds then it is a timeout error

it could also be an error specific to that transaction hash

#3

The code runs and able to bring transactions, and for some wallet after some time it get 500 code and breaks the code. its get verbose transactions it supposed to bring all the native transactions of the wallet.
My code breaks now because it doesnt work

#4

esponse: {
status: 500,
statusText: ‘Internal Server Error’,
headers: AxiosHeaders {
date: ‘Thu, 27 Apr 2023 16:24:40 GMT’,
‘content-type’: ‘application/json; charset=utf-8’,
‘content-length’: ‘2’,
connection: ‘close’,
‘x-powered-by’: ‘Express’,
‘access-control-allow-origin’: ‘*’,
‘x-request-weight’: ‘10’,
etag: ‘W/“2-vyGp6PvFo4RvsFtPoIWeCReyIC8”’,
vary: ‘Accept-Encoding’,
‘cf-cache-status’: ‘DYNAMIC’,
server: ‘cloudflare’,
‘cf-ray’: ‘7be86ac54a010fdf-LAX’
},
config: {
transitional: [Object],
adapter: [Array],
transformRequest: [Array],
transformResponse: [Array],
timeout: 0,
xsrfCookieName: ‘XSRF-TOKEN’,
xsrfHeaderName: ‘X-XSRF-TOKEN’,
maxContentLength: -1,

#5

For some wallets its able to bring the data and for some it doesn’t.
It’s seems you guys dont have the data for some wallets.
Have to find another service asap.

#6

check on wallet sneakyninjapants.eth for example.

#7

this works for me:

     --url 'https://deep-index.moralis.io/api/v2/0xBdD95ABE8a7694CCD77143376b0fBea183E6a740?chain=eth' \
     --header 'accept: application/json' \
     --header 'X-API-Key: API_KEY_HERE'

are you using some specific parameters?
#8

you can also test here directly in docs interface

#9

I am trying to get all his transactions and using a cursor. try with a cursor.

#10

ok, how many pages did you try?

#11

I am trying to get all of them.

#12

it brakes on page 21 it seems.
from block 0x0
to latest block

#13

you could retry a request that fails few times, probably it fails in 15 seconds with a timeout and it returns a 500 error

#14

Also when i retry it it doesnt work.

#15

Can you check in your end to help find a solution? I wanted to upgrade to Enterprise but now have to change my whole code and find another provider if it keeps braking. need an api that works 100% of the times.

#16

also this wallet…
0x2ea4815F47D685eD317e8bd243b89bCb26b369Fa

#17

thats my code:

const getVerboseTransactions = asyncHandler(async (cursor, toAddress) => {
let response;
let error = null;

do {
error = null;
try {
response = await Moralis.EvmApi.transaction.getWalletTransactionsVerbose({
chain: “0x1”,
address: toAddress,
cursor: cursor,
fromBlock: lastBlock,
});
} catch (e) {
error = “error”;
console.log(e);
}
} while (error === “error”);
return response;
});

#18

what are the exact parameters that you use for the initial query? disable_total is set to true or false?

#19

sent the code one message above, anything else you need?

#20

now it breaks on page 3.