No metadata found for some NFTs

Technical Issue Reporting
#21

Hi, Iā€™m still facing the metadata sync issue.

My contract is 0x2bCEd6862b72EC4421f6C7412C040cEc1364c043 on Goerli

The contract is definitely okay, Iā€™ve deployed it before on another chain, with the same metadata.

#22

it looks like it is not indexed yet, if it doesnā€™t get fixed today weā€™ll have to investigate

#23

Still nothing unfortunately. Refetch returns this:

{
  "status": "The metadata could not be updated! Try again later"
}

The synced_at time does update, the URI is there, but the metadata doesnā€™t load.
One thing Iā€™m noticing is that the URI is on https://ipfs.moralis.io:2053/ which is not accessible.

#24

now it looks like the contract is indexed, it looks like a problem with metadata in particular

#25

can you try to resync the metadata now?

#26

Itā€™s working. Thank you!

1 Like
#27

For me now itā€™s not working.

#28

What is the specific case that is not working now?

#29

Today i minted some nfts that data i canā€™t get.itā€™s comes token id 0-25 only

#30

can you share mode info about that case?

#31

If i minted nft or buy the nft i got response response 10 mins or some times 1 day
later from moralisis.

#32

We did have some problems last few days. If you are still having problems you can paste the contract address, chain, token id so we can investigate that particular case.

#33

Hello,

I am handling webhooks for confirmed transfers. Here is an example. Happens consistently.
0xe11bfcbdd43745d4aa6f4f18e24ad24f4623af04
130331
eth

Both getting and syncing calls result in the error:

ā€œstatusā€: ā€œThe metadata could not be updated! Try again laterā€

Is there a delay between when a confirmed transaction reported from Moralis arrives back to me and when I should go looking for its metadata via a rest call? Iā€™d like to wait as little as possible since people donā€™t tend to be very patient about waiting.

Thanks,

Pat

#34

Hi that address isnā€™t a contract on Ethereum. resyncMetadata requires a contract address and token ID.

1 Like
#36

Double and triple checking but most proper


image
image1382Ɨ556 27.5 KB

Majority of confirmed NFT transfers Iā€™ve received from Moralis result in no metadata when hitting your API with the contract_address, token_id, chain_id for getting metadata and/or syncing it first.

Iā€™m waiting 6 hours after receiving the transfer to try to pull its metadata. Should I wait longer?

I can get you dozens of these failures but ideally you can help me ensure that upon receiving an nft transfer that I can pull its metadata so that I can render it.

Thanks,

Pat

#37

can you paste that request URL that gives you that error?

also, try with uri flag instead of metadata flag

#39 
curl -X 'GET' \
  'https://deep-index.moralis.io/api/v2/nft/0x39addc93659284907e6ce31419a2434284e22db6/6250/metadata/resync?chain=eth&flag=uri&mode=sync' \
  -H 'accept: application/json' \
  -H 'X-API-Key: xxx'
#40

If you need more tests, let me know.

#41

that particular contract seems to be a scam contract, it doesnā€™t look like it follows the standards

#42

Coco Cola Official