Moralis did not catch all the events

Technical Issue Reporting
#1

Hello.

I’m catching a purchase event from this smart contract. Method Buy.
I use Sync

There were a total of 15 transactions, but Moralis only caught 14.

This transaction is still missing.
0x5fbe30aded3797bd3e1e1648e423c50a1371e4468c4f62be942eb1fae66d452d

Here is the list of transactions with Buy event that Moralis caught.

Screenshot from 2023-04-03 12-54-04
Screenshot from 2023-04-03 12-54-041587×652 131 KB

0x309d903c85f54be94c7779f4b5af08b12aee272e8eb4b94e405a37baa6ee14cc
0x3cf8755f655b27bbc03cf33b85378b389c627644aaa586492e35e6b7a3568a11
0xcb054f6bc75cdaf738ee795b0c9583bbcc04a0554cb39437e3248419c000783c
0xe373450c6391e581a528024d31ba3a420a55c1d3df69d8f8d73b859b7867ceb9
0x60a983cbcbdadf7ab4e036add4870ae4ee1b1d98bc4f72eee9c22c4ba5eae255
0xf8b7e7c712db35e433dde8ae15876e64f11234eca92e2d08a947f2af9287106e
0xe39bf500e18100e65d56dfab24e28136541885fccac27d6d4cd890952f16f1f8
0x1ab3153b0430b750f4baa5af38903934487c3899192f3aff57f5891ce91195db
0xa6ef2e91865a13be2935ba571d453e251e7fd0be9e8df484e64f5511a4d751ae
0x7312cd658542e411ffc73a1d6106a2751aac039493ab4b1ffd48a09744ecf8bd
0x3e8f38c6221802b9ccf8426d33cec67ff7346b4756cdeaa7080de35f4b4b9694
0x0a3a634d1b6f8e2ef4a53a741666943875ca057ae4115883e102621a68dc8813
0xb3258b049817a7abcc8243749718139d0ea6923536149524335ff76163e7093b
0x454937d43a46e218b60dd6583519bbab75c7778ff92b90594be4324f5cba74d3

Why couldn’t Moralis catch the event?
Server 9rrnvegulz0c.usemoralis.com

#2

I think that I know what happened, it was an issue last week on our side for bsc in that day when you have that missing event.

We can try to do a historical resync for that event if it helps, you can also look into using Streams API in the future.

#3

Can I run historical resync on my own?

#4

In theory you can do it if you know how to do it, you have to delete the event sync info from the database dashboard from (the row specific only for that event sync) https://9rrnvegulz0c.usemoralis.com:2083/apps/moralisDashboard/browser/_EventSyncStatus and then you have to restart coreservices programmatically

#5

Okay, thank you.

I have one more question.
Can I in self-hosted Moralis use the old Sync and not the new Stream API?

#6

No, with a self hosted server only streams api works