Error: timeout of 10000ms exceeded

#1

Hello!

We have a problem with Moralis API. We make the 3 consecutive requests like this https://deep-index.moralis.io/api/v2/0xf2Cc405AE6B9875E891c5191b46B88aAEb852fA6/function?chain=0x38&function_name=getLatestPrice

every 5 seconds. And every few minute we get the timeout errors (timeout of 10000ms exceeded) on every request, then it is works again.

Please, help us with this problem.

Thank you!

#2

Params:

{
  inputs: [],
  name: 'getLatestPrice',
  outputs: [
    {
      internalType: 'uint256',
      name: '',
      type: 'uint256',
    },
  ],
  stateMutability: 'view',
  type: 'function',
}
#3

Hi @disko23

Can you also share the contract address which you used for testing on the other chains?
So far it did not throw any error on bsc chain, when I tried to run this in a loop.

#4

Hi!

Eth:
https://deep-index.moralis.io/api/v2/0x8487921DEa34a3B6107a80755c41E35cA2869F09/function?chain=0x1&function_name=getLatestPrice

Polygon:
https://deep-index.moralis.io/api/v2/0x8487921DEa34a3B6107a80755c41E35cA2869F09/function?chain=0x89&function_name=getLatestPrice

1 Like
#5

Sometimes we have another error on the same requests (instead of timeout error)

Failed to fetch Moralis API, status: 400, statusText: Bad Request, body: {"message":"Invalid JSON RPC response: {}"}

#6

what are you using to make those requests to web3api? can you change that timeout value of 10 seconds?

#7

you can also lower the timeout value to 2-3 seconds and retry in case of timeout

#8

this looks like an internal error from our side from when we try to make a RPC request to the node

#9

In any case thank you for your answers!

2 Likes
#10

Thank you for your reply! Can we, for our part, do something about this error?

#11

you can not do too much on your side other than retrying the api call when you get that error